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Letter of Transmittal
EXECUTIVE SUMMARY
Part I - Improving TSPR, TSPR in EPCC, Acknowledgments, Exemplary Programs, etc.
Part II - Summary of Costs and Savings by Recommendation
1. ORGANIZATON AND MANAGEMENT
Introduction
A. Governance
B. Strategic Planning
C. Institutional Effectiveness
D. Community College Management, Policies, and Procedures
E. Grants Management
2. EDUCATIONAL SERVICE DELIVERY AND STUDENT PERFORMANCE
Introduction
A. Student Performance
B. Program Offerings and New Program Development
C. Developmental Education
D. Articulation
E. Literacy and English as a Second Language
F. Distance Education
3. PERSONNEL AND HUMAN RESOURCE MANAGEMENT
Introduction
A. Organization and Management
B. Salaries and Benefits
C. Recruiting, Hiring, and Termination
D. Training and Staff Development
E. Performance Evaluation
4. COMMUNITY INVOLVEMENT
Introduction
A. Organizational Structure
B. Community Involvement and Support
C. Workforce and Economic Development
D. Media Relations
5. FACILITIES USE AND MANAGEMENT
Introduction
A. Facilities Organization and Planning
B. Use and Condition of Facilities
C. Design and Construction Management
D. Custodial and Maintenance Operations
E. Energy and Conservation Management
6. ASSET AND RISK MANAGEMENT
Introduction
A. Cash and Investment Management
B. Risk Management
C. Fixed Assets
D. Bond Indebtedness
7. FINANCIAL MANAGEMENT
Introduction
A. Budgeting and Planning
B. Internal Auditing
C. Accounts Payable and Payroll
D. Tax Rate and Collections
8. PURCHASING, RECEIVING, AND DISTRIBUTION
Introduction
A. Purchasing
B. Receiving and Distribution
9. GENERAL SUPPORT SERVICES
A. Copying and Printing
B. Campus Book Stores
C. Safety and Security
D. Vehicle Acquisition, Maintenance, and Disposal
E. Campus Mail Service
F. Food Services
10. STUDENT SERVICES
Introduction
A. Student Recruitment
B. Admissions and Registration
C. Testing, Advising, and Counseling
D. Student Financial Aid
E. Center for Students with Disabilities
F. Office of Diversity
G. Job Placement and Cooperative Education
11. MANAGEMENT INFORMATION SYSTEMS
Introduction
A. Organization and Staffing
B. Technology Planning
C. Network Infrastructure
D. Acquisition of Hardware and Software
APPENDICES
Appendix A - Public Forum and Focus Group Comments
Organization & Management/Educational Service Delivery
Community Involvement/Personnel Management
Student Services/General Support Services
Facilities Use & Management/Computers and Technology
Financial Management/Asset & Risk Management/Purchasing
Appendix B - Faculty and Staff Survey Results
Demographic Data
Survey Questions
Verbatim
Appendix C - Public Input
Public Input Results