INFORMATION TECHNOLOGY
This chapter examines Austin Community College's (ACC's) information technology in four sections:
- A. Technology Organization and Management
- B. Technology Planning
- C. Instructional Resources and Technology
- D. Network Infrastructure
Information technology includes core business applications such as accounting and payroll systems; infrastructure, which includes e-mail and Internet/Intranet; software that supports instructional delivery to the classroom, in a physical classroom or through newly developed distance learning applications; and operations, which includes all hardware, including computers, servers, networks, routers, switches and fiber optic cable.
The technology organization structure at ACC includes two departments. The Information Resources and Technology Department (IRT) manages instructional technology services to faculty, staff and students by developing alternative delivery methods like distance education. It also manages core business applications and operations. The second department, Computer Studies and Advanced Technology (CSAT), provides academic instruction to students. This chapter focuses on the IRT but refers to CSAT in cases where it relates to other departments.