TSPR Austin Community College - Contents
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Austin Community College
Management and Performance Review

Letter of Transmittal
Executive Summary

1. GOVERNANCE AND LEADERSHIP

Introduction to Chapter 1
A. Governance and Board Policies
B. Management and Organization
C. Planning
D. Institutional Policies and Procedures
E. Legal Services

2. INSTRUCTION AND ACADEMIC SUPPORT

Introduction to Chapter 2
A. Organizational Structure
B. Programs
C. Institutional Effectiveness
D. Course Scheduling
E. Academic Support
F. K-12 Initiatives

3. STUDENT SERVICES

Introduction to Chapter 3
A. Student Services Administration
B. Enrollment Management
C. Financial Aid
D. Counseling and Guidance Services
E. Student Activities

4. HUMAN RESOURCES MANAGEMENT

Introduction to Chapter 4
A. Organization and Staffing
B. Human Resources Policies and Procedures
C. Classification and Salary Administration
D. Recruiting, Retention and Hiring Practices
E. Faculty and Staff Development

5. FINANCIAL MANAGEMENT

Introduction to Chapter 5
A. Organization and Management
B. Budgeting and Planning
C. Tax Rate and Collections
D. Internal and External Auditing
E. Tuition and Fees
F. Accounting Operations

6. ASSET AND RISK MANAGEMENT

Introduction to Chapter 6
A. Cash and Investment Management
B. Employee Benefits
C. Insurance Programs
D. Fixed Assets
E. Bond Issuance and Indebtedness

7. PURCHASING AND CONTRACT ADMINISTRATION

Introduction to Chapter 7
A. Purchasing
B. Contract Administration
C. Central Receiving
D. Mail Services

8. INFORMATION TECHNOLOGY

Introduction to Chapter 8
A. Technology Organization and Management
B. Technology Planning
C. Instructional Resources and Technology
D. Network Infrastructure

9. COLLEGE AND COMMUNITY RELATIONS

Introduction to Chapter 9
A. Marketing and Public Relations
B. Community and Business Involvement
C. Foundation and Grants Development
D. Governmental Relations

10. PLANT OPERATION AND MAINTENANCE

Introduction to Chapter 10
A. Facilities Planning, Condition and Utilization
B. Facilities Organization and Management
C. Custodial Management
D. Construction Program Management
E. Energy Conservation and Management
F. Safety and Security
G. Transportation Services

APPENDICES

Appendix A - Public Forums and Focus Group Comments
Appendix B - Public Input Results
Appendix C - Faculty, Staff and Administrator Survey Results
Appendix D - Student Survey Results