Contents
Foreword from the Comptroller
Introduction
Volume 1: Cross-Cutting Issues
1. e-Government EG-1 Create a Program Management Office Within the Department of Information Resources EG-2 Standardize Ballots and Expand Electronic Voting Options EG-3 Provide Online Services to New Businesses EG-4 Move Certain Occupational and Professional Licensing Processes Online EG-5 Create a Clearinghouse for Information and Technical Assistance on Electronic Reporting EG-6 Establish an Electronic Grants System EG-7 Modify Electronic Tax Filing Requirements EG-8 Improve the Strategic Planning for Information Technology Projects EG-9 Improve Privacy Protection for Texas Citizens EG-10 Build the Infrastructure Needed to Allow Multiple Levels of Government to Provide Services via a Single Internet Portal EG-11 Address the Digital Divide in Rural Texas EG-12 Prevent Disclosure of Credit Card Numbers Under the Texas Public Information Act EG-13 Authorize State Agencies to Provide Public Information via the Internet EG-14 Provide Centralized Public Information Concerning Special Districts EG-15 Develop a Uniform Chart of Accounts for Counties
2. Competitive Government CG-1 Stimulate Competition in State and Local Government CG-2 Privatize the Texas Workers' Compensation Insurance Fund CG-3 Use "Seat Management" to Acquire Personal Computer Services CG-4 Develop an Internet-based Electronic Procurement "Tex-Mall" CG-5 Use "Reverse Auctions" to Reduce Procurement Costs CG-6 Update Texas law to Facilitate Electronic Contracts CG-7 Expand the Use of Performance Contracting CG-8 Use Innovative Practices in the Bid Solicitation Process CG-9 Create a Statewide Contract Management Policy CG-10 Implementing "Yellow Pages Test" for Texas Government CG-11 Subject Outgoing Mail Services to Competition CG-12 Improve Specification Writing for Major Repair and Maintenance Contracts
3. Government Performance GP-1 Improve Accountability in State Government GP-2 Use the "Balanced Scorecard" Concept to Optimize Texas State Government Performance GP-3 Assist Small Agencies by Consolidating Specific Administrative Functions GP-4 Ease Reporting Requirements for Cities and Counties
4. Human Resource Management HRM-1 Develop a Statewide Planning Process to Address State Workforce Challenges HRM-2 Improve State Agencies' Employee Recruitment and Hiring Procedures HRM-3 Link State Employee Performance and Compensation to Agency Performance HRM-4 Enhance State Employee Suggestion Systems HRM-5 Encourage Telework Among State Government HRM-6 Ensure the Availability of State Information Technology Staff by Continuing the Texas State IT Academy HRM-7 Large State Agencies Should Offer Employees Online Orientation Training HRM-8 Standardized Data Collection for State Employee Exit interviews HRM-9 Allow State Agencies to Grant Compensatory Leave for Work Performed from Home
5. Asset and Financial Management AFM-1 Develop a Statewide Debt Policy AFM-2 Maximize the Recovery of Retiree Insurance Costs from Federal Programs AFM-3 Require all Benefit Payments to be Made Directly by State Agencies; Bill Agencies for Statewide Allocated Costs AFM-4 Transfer Accumulated Interest in Suspense Funds to General Revenue AFM-5 Modernize Tax Administration Technology and Strategies AFM-6 Conduct Activity-Based Costing and Management Projects to Improve Government Efficiency AFM-7 Apply Innovative Asset Management Practices to State-Owned Land and Buildings AFM-8 Account Separately for the Major Structural Components of State Buildings AFM-9 The General Services Commission Should Partner with Private Real Estate Firms AFM-10 Reduce the State's Use of Leased Warehouse Space AFM-11 Improve the State's Surplus Property Policies and Procedures AFM-12 Improve Personal Property Management at State Agencies Volume 2: Functional Areas
6. Education ED-1 Attract High-Quality Teachers to the Classroom with Pay for Performance ED-2 Improve the Formula Used to Distribute Permanent School Fund Revenue ED-3 Strengthen the State's System of Charter Schools ED-4 Examine Giving Public Universities Greater Flexibility and Increasing Accountability ED-5 Reconstitute School Staffs and Revoke Administrators' Certificates in Chronically Low-Performing Schools ED-6 Provide the State Core Curriculum through Internet and Distance Education ED-7 Pursue Alternatives to Traditional School Facility Construction ED-8 Encourage the Establishment of Worksite Schools ED-9 Improve Accountability for Educational Spending ED-10 Review the Role of Regional Education Service Centers in Public Education ED-11 Ensure the Quality of Community College Dual-Credit Offerings ED-12 Create a College Savings Plan ED-13 Provide Guidelines for After-School and Summer Programs Intended to Help Students at Risk of Academic Failure ED-14 Encourage Increased Flexibility, Innovation, and Accountability in Gifted Education ED-15 Make Pre-Kindergarten Programs Accessible to More Texas Children
7. Workforce WF-1 Merge Smart Jobs With the Skills Development Fund WF-2 Reduce Unemployment Insurance Fraud WF-3 Rate Official Notices to Local Workforce Development Boards WF-4 Require Employability Assessments for Public Assistance Recipients WF-5 Improve the Texas Workforce System WF-6 Consolidate Responsibility for Adult Basic Education WF-7 Improve Adult Education Accountability WF-8 Catalog and Track Adult Education and Literacy Resources
8. Health and Human Services HHS-1 Help More Uninsured Texans Obtain Medical Insurance or Medical Care HHS-2 Encourage Federal Tax Credit for Individuals Buying Private Health Insurance HHS-3 Encourage the Federal Government to Expand the Use of Medical Savings Accounts HHS-4 Encourage the Federal Government to Expand "Safety Net" Programs in Texas HHS-5 Reduce the Impact of Mandates on Health Insurance Costs HHS-6 Increase Availability of Insurance to Small Business and Individuals HHS-7 Create Fully-Insured Association Health Plans for Small Businesses HHS-8 Improve the Medicaid Eligibility Determination Process HHS-9 Improve Texas' Immunization Programs for Children HHS-10 Expand the Use of Telemedicine to Help Disabled Children HHS-11 Improve Asthma Treatment Programs HHS-12 Fund Expanded Medical Services for Children with Serious Medical Problems HHS-13 Reduce the Cost of Drugs for Medicare Recipients HHS-14 Improve Drug Purchasing by the Texas Department of Criminal Justice HHS-15 Improve Texas' Medicaid Vendor Drug Program HHS-16 Improve the Quality of Care and Reduce Costs of Complex Medicaid Cases HHS-17 Authorize the Use of Automated Drug Dispensing Systems HHS-18 Change Medicaid Budgeting to Increase Accountability HHS-19 Extend the Use of Medical Provider Networks to the State Employers Workers' Compensation Program HHS-20 Use the Opportunities Provided by Federal Welfare Reform to End Dependence on Government Benefits HHS-21 Expand the Use of an Effective Long-Term Care Program HHS-22 Create an Internet Portal to Provide Information on Texas Health and Human Services
9. Transportation T-1 Use Innovative Financing Techniques T-2 Use the Texas Turnpike Authority to Obtain Greater Funding for TxDOT Projects and Operations T-3 Expand the Reach of the State Infrastructure Bank T-4 Modify Risk Transfer Approaches T-5 Use Alternative Bidding Methods to Speed Construction Projects T-6 Reallocate Staff to Improve Support of District Operations T-7 Register Vehicles Online T-8 Create County "One-stop" Shops for Vehicle Titling and Registration to Improve Customer Service T-9 Expand the Automated Registration and Titling System to Include all Registration and Titling Transactions T-10 Streamline Vehicle Fleet Registration T-11 Allow TxDOT to Issue "e-liens" Instead of Paper Titles T-12 Use Imaging to Store Vehicle Title Records T-13 Eliminate the Issuance of Non-Negotiable Titles T-14 Use "Best Practices" Standards to Maintain Equipment T-15 Lease Rest Area Sites to the Private Sector
10. Environment and Natural Resources ENR-1 Promote "Brownfield" Cleanup and Redevelopment ENR-2 Create an Internet Portal for Environmental and Natural Resources Agencies ENR-3 Provide Incentives for Linking Private Air Quality Monitoring Systems to State Systems ENR-4 Promote the Use of Environmental Management Systems ENR-5 Expand the Use of Supplemental Environmental Projects ENR-6 Improve Measurement of Innovative Environmental Programs ENR-7 Increase Coordination with the US Environmental Protection Agency and Related National Associations
11. Public Safety and Corrections PSC-1 Expand the Prison Industry Enhancement Program PSC-2 Expand a Statewide System of Drug Courts for Nonviolent Juvenile and Adult Offenders PSC-3 Improve the Treatment Received by Mentally Ill Persons Held in Custody PSC-4 Develop More Effective Methods of Dealing with Special Needs Inmates. PSC-5 Improve Correctional Substance Abuse Treatment PSC-6 Create an Interactive Driver Record Retrieval System PSC-7 Increase Public Safety by Strengthening Texas' Drunk-Driving Laws PSC-8 Ensure the Reliability of the Criminal Justice Information System PSC-9 Revise Peace Officer Continuing Education Requirements PSC-10 Improve the Effectivness of Probation Services Bibliography Fiscal Impact Table
